Privacy Policy

Introduction

Karohan Art of the Ascent values your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, and why we collect it — whether you’re interacting with us, participating in our programs, or using our services.

By engaging with us, submitting information, or registering for any of our offerings, you consent to Karohan Art of the Ascent (“we,” “us,” or “our”) collecting, using, disclosing, and sharing your personal data with authorised service providers and relevant third parties as outlined below.

What is Personal Data

“Personal Data” refers to any information that can identify you — either on its own or together with other information we have access to. This may include (but is not limited to):

Your name
Contact number(s)
Mailing and email address
Emergency contacts
Other information you provide in forms or through interactions with us

How We Collect Personal Data

We may collect your personal data through various channels, including:

When you complete registration, application, or contact forms
When you communicate with us via calls, meetings, messages, or email
When you use our services or attend our events
When you ask to be included in mailing lists or updates
When you engage with us on social media (e.g., liking or sharing content)
When you’re referred to us by a third party
When you voluntarily share your information for any other reason

If you share personal data about someone else (such as a friend or colleague), you confirm that you have their permission to do so. Please ensure all submitted data is accurate, complete, and up to date. Inaccurate or incomplete information may limit our ability to provide services to you.

How We Use Your Personal Data

Depending on the nature of your engagement with us, we may use your data for the following purposes:

To respond to your queries or requests
To manage your participation in our programs
To verify your identity and process your registration
To generate invoices and facilitate payments
To administer services, bookings, or deliveries
To support marketing campaigns, surveys, or event feedback
To share with trusted third-party partners (e.g., insurance providers or licensed trekking agencies), solely to fulfill services you have opted into
To notify you of important updates (e.g., policy changes, confirmations)
To improve our offerings through internal research, data analysis, or audits
To comply with applicable laws or regulations, if required

We only share your data when necessary to deliver the services you've requested. Any third-party service providers we engage are expected to uphold strict confidentiality and data protection standards.

Photos and Videos

We may take photographs and videos during our events, including those under the Art of the Ascent program. By participating, you agree that your image or likeness may be used for:

Social media posts
Our website or brochures
Promotional materials related to Karohan Art of the Ascent

If you do not wish to appear in these materials, please let us know in writing before the event begins. While we will do our best to honour your request, please note that group shots taken in public settings may still feature your image.

If you later notice your image being used and would like it removed from a particular platform, feel free to contact us. We’ll make reasonable efforts to accommodate your request.

Contact Us

If you have questions about this Privacy Policy or how your data is used, please get in touch via email at info@karohan.com